Shipment
Packages will be send in general two days after having received your payment. We ship globally and hence therefore we use several different carriers. On an average a shipment will take 5 working days. If you have special wishes with regards to the shipment please contact us upfront using info @ yachtparts.com
Shipment costs includes handling, packaging and postage. Handlingcosts are fixed, while the shipment costs depends on the total ordervalue. We advise you to place your items in one order. We can not combine two separate orders, each order will thus shipping costs are charged. Your package is shipped at your own risk, but special care is given to fragile items.
Returns
This return policy only applies to all products purchased online using the webshop yachtparts.com
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please first contact us at (+31) 36 521 12 12 or info@yachtparts.com with the details of the order number & date, the product and the defect. Only upon our upfront approval you can send the item(s) you consider defective to:
Marine & Building Partner BV
Baanhoek 152, 3361GH Sliedrecht
The Netherlands
Tel: (+31) 36 521 12 12
Fax: (+31) 36 521 12 71
NOTICE: only send the item(s) together with a package slip which includes, the order number, the order date, your client details and a clear description of the defect.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Shipment costs are not refunded.
Furthermore by purchasing one or more products items on yachtparts.com you agree with the fact yachtparts.com does not except refunds or exchange of products. We believe all products and product descriptions are clearly displayed on our webshop. You’ll be able to contact us if there are questions about any product.
